Zero Refund Policy
Thank you for shopping at Papura. We appreciate your business and strive to provide the best products and services to our customers. Please read our Zero Refund Policy carefully before making a purchase.
1. No Refunds
All sales are final. We do not offer refunds or exchanges for any products purchased from our store. This policy applies to all products without exception.
2. Exchanges
We do not offer exchanges for any products. Please ensure you have selected the correct items before completing your purchase.
3. Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. You will need to provide proof of the damage or defect, including photos and a description of the issue. We will review your case and, at our sole discretion, may offer a replacement for the damaged or defective item.
4. Order Cancellations
We do not accept order cancellations once an order has been placed. Please review your order carefully before finalizing your purchase.
5. Policy Changes
Papura reserves the right to modify this Zero Refund Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.
7. Contact Us
If you have any questions or concerns regarding our Zero Refund Policy, please contact us at: shoppapura@gmail.com
By making a purchase from our store, you agree to the terms of this Zero Refund Policy.
Privacy Policy
At Papura, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.shoppapura.com] and make purchases from our store.
1. Information We Collect
Personal Data
When you visit our store, we collect the following personal information that you provide to us:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (e.g., credit card details)
Automatically Collected Information
We may also collect certain information automatically when you visit our website, including:
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including the pages you viewed, products you searched for, and page interaction information
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders, including sending you emails to confirm your order status and shipment
- To communicate with you and respond to your inquiries
- To provide customer support
- To personalize your shopping experience
- To improve our website and services
- To detect and prevent fraud
- To comply with legal obligations
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email delivery.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right to rectify incorrect or incomplete data.
- The right to object to our processing of your personal data.
- The right to request that we restrict the processing of your personal data.
- The right to data portability.
If you wish to exercise any of these rights, please contact us at shoppapura@gmail.com.
6. Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: shoppapura@gmail.com
By using our website and making a purchase, you consent to the terms of this Privacy Policy.